Session Information
Session Title: AA 2022 Posters - Pain and Spine Medicine
Session Time: None. Available on demand.
Disclosures: Maria I. Lyuksyutova, MD: No financial relationships or conflicts of interest
Background and/or Objectives: To investigate the efficacy and patient satisfaction with telehealth (TH) visits administered by non-surgical physicians, surgical physicians, and mid-level providers in a multidisciplinary spine practice.
Design: Cross Sectional Study
Setting: Multidisciplinary spine practice at large academic medical center
Participants: 407 patients with TH appointment between June 1, 2021 and December 2, 2021
Interventions: Patients received an electronic survey developed to characterize patients’ TH experiences.
Main Outcome Measures: Respondents were surveyed on TH appointment type, type of medical provider, purpose of TH appointment, reason for TH utilization, length of time for visit, technical components to the visit, patient demographics, respondents level of satisfaction and likelihood to recommend.
Results: 407 patients responded to survey. First time TH utilization was 48.6%. Gender utilization was higher with those who identified as female (65.6%). The largest age group utilizing TH was ages 65-74 years old (41%). Majority of respondents, 86.2%, identified as White, 8.1% identified as Black or African American and 6.6% identified as Hispanic or Latino. Medical care via TH was evenly distributed amongst all providers: 33.9% of respondents meet with a surgeon, 35.4% with non-surgical physicians, and 30.7% with a mid-level provider. A majority of visits were follow-up appointments (46.4%); new patient appointment made up 26.3% of visits; 21.9% of appointments were post injection follow ups; and 5.4% were for post-surgery follow up. Reasons listed for TH utilization: long distance to travel (35.9%); ease and convenience of virtual visit (23.3%); 4.4% to maintain social distancing during the COVID -19 Pandemic. 96.8% of respondents were very satisfied or satisfied with their TH visit, with 93.6% recommending TH visit to others.
Conclusions: The study demonstrates that TH is a satisfactory and convenient option to care for patients in a multidisciplinary spine practice.
Level of Evidence: Level III
To cite this abstract in AMA style:
Lyuksyutova MI, Haq S, Salter A, Enriquez R. Examining the Efficacy and Patient Satisfaction of Telehealth in a Multidisciplinary Spine Practice [abstract]. PM R. 2022; 14(S1)(suppl 1). https://pmrjabstracts.org/abstract/examining-the-efficacy-and-patient-satisfaction-of-telehealth-in-a-multidisciplinary-spine-practice/. Accessed May 16, 2025.« Back to AAPM&R Annual Assembly 2022
PM&R Meeting Abstracts - https://pmrjabstracts.org/abstract/examining-the-efficacy-and-patient-satisfaction-of-telehealth-in-a-multidisciplinary-spine-practice/